Thursday, October 31, 2019
Finance (China) Essay Example | Topics and Well Written Essays - 2750 words
Finance (China) - Essay Example In China the model has achieved remarkable success and it has achieved a growth rate of almost 10% for the past 30 years. China Telecom, a state-capitalist company have come from nowhere to become mighty global companies. Similarly tens of thousands of state-owned enterprises (SOE) dominate half of the economic output of China and the Chinese government protects them by providing subsidizes to them. Any Foreign companies which try to threaten them are restricted by stringent government rules and are forced to share their technical expertise with the SEOs through joint venture and are also denied of any lucrative government business. Chinese government has made intervention in the entire financial system of China (the stock market, bond market and banking sector). But State capitalism has some flaws associated with it. Such a model will work until cheap resources are available. The economic growth of China is built on the back of cheap labour. Again state capitalist companies are less efficient and their private competitors. It is argued that state capitalism slowly but surely degenerates into crony capitalism as powerful political parties tries to extend their control over the economy. This report will discuss about the role of Chinese government in state capitalism and what were the interventions adopted by the Chinese government and how the Chinese financial systems responded to overcome the problem. There are many advantages which China has incurred due to state interventions. For example in 2007, China faced shortage of polycrystalline silicon which is an important raw material for solar panels were creating problems for rising solar energy industry. Thus the prices of polysilicon soared and hit tenfold price in 2008. But Chinese government responded quickly by developing a domestic polysilicon suppliers (Dean, Browne and Oster, 2010, p. 1). Huge amounts of money were invested by banks and stationed enterprises. The local governments expedited
Tuesday, October 29, 2019
Incident of National Significance Essay Example for Free
Incident of National Significance Essay Whenever an event of disastrous impact threatens any place in the country, various emergency responses from different government units are mobilized. The National Response Plan (NRP) was designed so that the way in which these kind of events are addressed are done effectively and in an organized manner. As an extensive response plan, it also provides ample support mechanisms that would aid in preventing further damage and facilitate recovery. The NRP is applicable to all real and possible ââ¬Å"Incidents of National Significance. â⬠These incidents, according to the Homeland Security Presidential Directive (HSPD-5), are those situations which have potentially deep and far-reaching effects that necessitate a ââ¬Å"coordinated and effective responseâ⬠from these resources. All calamitous situations under the Stafford Act are considered Incidents of National Significance. Aside from this, the NRP could be utilized for any event that requires federal intervention. The aforementioned criteria also distinguish Incidents of National Significance from other events being handled by other agencies or are under a different response program. These criteria are qualitative in nature, and it usually applies when division authorities are overwhelmed with a particular situation. For example when the state, local, or tribal authorities need more resources or could not cope with the existing demand in services, they would request assistance from theà Department of Homeland Security. This is also applicable whenever an incident concerns a number of federal agencies or departments. In addition, the countrys President can request this program anytime when it is deemed necessary. Discuss the term, ââ¬Å"ESFâ⬠as described in the National Response Plan. In your discussion, be sure to address the basic composition of each ESF. The Emergency Support Functions (ESFs) is a system of coordinating and facilitating response whenever situations of Federal authority arise. It defines the ââ¬Å"mission, policies, concepts of operation, and responsibilities of primary and support agenciesâ⬠participating in the execution of the National Response Plan (NRP). Basically, the ESF defines the responsibilities and roles of these Federal agencies andà departments. It can be activated due to Incidents of National Significance and other similar situations under the Stafford Act. However, it is possible that these Incidents of National Significance, can already be addressed by other Federal agencies and may not necessarily require the aid of ESFs. The current ESF design framework includes ââ¬Å" economic stabilization, community recovery, and mitigation. ââ¬Å"à It provides the staffing and necessary resources for emergency situations. The NRP includes 12 core ESFs,à each of which is comprised of primary and support agencies. Thes e agencies have their own scopes and obligations. The ESFs come from different management areas that includes emergency management, police and law enforcement, public works, fire, rescue, and medical and health services. Each ESF is assigned support agencies depending on their capabilities and resources in a particular field or area. Though each ESF provide these services based on their given scope or responsibility, they are also expected to assist other ESFs in accomplishing their goals. How does the ESF relate to an ââ¬Å"Incident of National Significance? â⬠Incidents of National Significance are those situations which have potentially deep and far-reaching effects that necessitate a ââ¬Å"coordinated and effective responseâ⬠from ââ¬Å"Federal, State, local, tribal, private-sector, and nongovernmental entities. â⬠Each day there are situations that require special and emergency response from the authorities. When a local jurisdiction feel that Federal Intervention is needed because of insufficient resources or if a greater expertise is required to address a certain event, they will call on help from the National Response plan (NRP). This is done in order to ââ¬Å"save lives, minimize damage, and provide the basis for long-term community recovery and mitigation activities. â⬠The NRP uses a functional approach to define the roles that each ESF plays in response to emergency situations, each agency or department being assigned to an ESF based on their capabilities or the services they are able to provide whenever this emergency happens. It takes into account those practices that each department does best. The appropriate assignment of services and responsibilities to any situation, such as those Incidents of National Significance, is crucial so that different agencies can work together effectively, whether they are local or Federal agencies. This ensures that the communications between them are facilitated accordingly and that they can effectively help each other when the time arises.
Sunday, October 27, 2019
Oishi: Strategic Marketing Plan
Oishi: Strategic Marketing Plan Part 1 Oishis Strategic Marketing Plan 1 Introduction Oishi is the leading snack food manufacturer in China. Since its establishment in 1993, Liwayway Holdings Company Limited, owner of the Oishi brand, has been in the cutting edge of innovation and aggressive marketing activities. The company rapidly expanded across the country and established a large distribution network. The Oishi brand has also become one of the most recognized snack food brands in China. Children have been the main consumer group of the Oishi products. However, market changes in the perception of snack food have occurred. Childrens parents become wary of the growing obesity problem among the children. The obesity dilemma has been attributed largely to salty snack foods being consumed by children. Numerous studies were conducted showing the direct relationship between ââ¬Å"junk foodsâ⬠and obesity. Parents are now shifting to healthier food for their children. The market for the traditional salty snack food and other similar food will be affected significantly by this change in consumer behavior. Hence, Oishi should develop a new marketing strategy to maintain its leadership and overcome the threat of its consumers changing or shifting to other food. In this marketing plan are proposed steps to improve its current marketing activities and provide new and additional alternatives. The development of a marketing mix geared toward manufacture of new food products that satisfy customer needs and wants is the major proposition in this marketing plan. A shift in target market segment is also recommended, identifying the young adults (ages 18-34) as the new primary consumer base for the Oishi brand and products. 2 Background Oishi is a leading snack brand in China manufactured in more than 100 variants of snack foods. The brand is manufactured under various product lines of salty snacks such as potato chips, prawn crackers, peanut crackers as well as other snack food including cookies, popcorn and corn curls, cereals, and marshmallows. Among Chinas vast market, Oishis principal consumers are children. The Oishi brand is owned by Liwayway Holdings Company Limited (LHCL), which traces its roots to the Liwayway Marketing Corporation (LMC) established in the Philippines in 1946. Carlos Chan, owner of the LMC, embarked on an ambitious expansion plan in China in 1984 and set his attention to Shanghai. Nine years later, Chan established the LHCL to manufacture, distribute and sell Oishi products in the country. The company aggressively marketed the Oishi brand targeting the children segment of the market as its primary consumers. LHCL grew rapidly in the following years by expanding outside Shanghai and building manufacturing and distributing facilities in other parts of China. The company established sales and distributions across the country, which included urban cities and smaller inner towns. LHCL was able to establish a network of more than 400 dealers nationwide. Due to the aggressive marketing strategies and strong management capabilities of LHCL, the Oishi brand became a famous snack brand in the country. Oishi was eventually recognized as a Shanghai Famous Brand in 2001 and was awarded as a China Famous Brand in 2006. The company took bolder steps and entered the market of Vietnam in 1997 and Myanmar in 2006. At present, expansion in Thailand and Indonesia is under development (Oishi.com.cn). 3 Strategic Objectives The creation of strategic objectives of the marketing plan is necessary, as it will serve as the companys guide and measurement in achieving its goals. The firms strategic objectives will aid it in gaining competitive edge in the industry and maintain its leadership. The primary objectives for this marketing plan are the following: To be the industrys leading manufacturer and seller of healthy and quality snack foods Deliver customer satisfaction and establish long-term relationships with customers Improve production and distribution process by establishing long-term relationship with both suppliers and distributors Increase profitability by providing quality snack food with added value but at lower costs In order to achieve these strategic objectives, the following specific marketing objectives and strategies will be employed: Raise market share to 20% for the next five years Increase advertising and promotional activities by utilizing all forms of media communications broadcast, print and electronic (primarily the Internet) to increase greater awareness of the Oishi brand and its products Augment and amplify nationwide presence by establishing more distribution points and getting more sellers and distributors Increase production and offer more product variants that use health-enhancing ingredients to capture other segments of the market Improve worker productivity The above strategic marketing objectives will serve as a guide in the creation and employment of a marketing plan. 4 Environmental Scan of Factors that Affect China Snack Industry Competition China is an attractive market due to its large population and strong economic potential. In almost any industry, numerous firms are vying position to become a leading player. The snack market is not an exception to this competition. Chinas snack food industry is highly competitive with various companies seeking competitive advantage. The Chinese snack market is a $3-billion-a-year industry (Terhune, 2005), hence foreign and domestic companies are competing to gain a sizeable percentage of the market share from this profitable industry. 5 Five Forces Model Harvard Business School professor Michael Porter (1998) said that the state of competition in an industry is dependent on five basic forces, which ultimately will determine the profit potential in the industry. These five forces are intensity of industry rivalry, threat of new entrants, and threat of substitute products, bargaining power of buyers, and bargaining power of suppliers. Combined, these forces dictate the profit potential of the industry and its competitiveness. In table 1, a summary of the five forces affecting the industry competition is shown. 5.1 Industry Rivalry The Chinese snack market is composed of domestic and international players competing for a share of the market. Among the major competitors of the Oishi brand are foreign companies like Pepsi as well numerous local firms such as Wangwang, Master Kong and Dali. These competitors offer almost similar products but of different brands or trade marks, making the industry highly competitive. Due to the highly competitive characteristics of the industry, the there are many companies competing. It will be too costly as well to leave the industry and change products. However, despite the number of companies competing, Chinas large population with an increasing number of people capable of purchasing the snack food, the China market remains competitive and is far from maturity or being exhausted. 5.2 Threat of New Entrants The threat of new entrants is high as barriers to companies entering the competition are relatively low. Government regulations on the formation of companies entering the snack market are not too strict. Even community-owned companies can enter into the competition. Capital requirements for entering into the snack food industry do not need to be large. However, if a new company wishes to compete with the largest companies, this will serve as a barrier to them. As stated earlier, product differentiation is not present. Although brand identification is an important barrier to new competition, smaller Chinese companies can easily set up business although at a local level. As such, many smaller firms manufacturing and selling snack food are being set up across the country. 5.3 Threat of Substitute Products Substitute products for salty snack foods are foods manufactured with health-enhancing ingredients. Consumers, most especially the health conscious parents, can easily shift to these products for their children. The prices of the substitute products are also almost the same with the traditional snack foods being sold. Thus, consumers will not hesitate to buy substitute foods that are enriched with healthy ingredients. The USDA Food and Agricultural Service stated in a report that youth perception in food consumption is changing toward a healthier diet, especially those living in Shanghai (Global Agriculture Information Network [GAIN] Report 3). 5.4 Bargaining Power of Suppliers Suppliers can possess significant bargaining power with regard to the pricing of their products if they act as a group dominated by a few companies and they more concentrated than the industry they sell to (Porter, 1998). However, in the case of China, suppliers are scattered around the country and are not acting in a group. They also do not offer unique or differentiated materials to sell to the industry players. Suppliers also do not possess that capability to integrate forward into the industry. Thus, suppliers do not have sufficient bargaining power in the Chinese snack food industry. 5.5 Buyers Bargaining Power Porter (1998) said that buyers can exert influence in the industry if the following characteristics are met: They act as a group, Purchase in large volumes, The products are undifferentiated, forms component form of the product and represents a significant portion of the cost, The quality of the product is unimportant to the consumer, The product does not save the buyer a money, The buyers pose a credible threat of integrating backward to make the companys product. Except for the products being undifferentiated, buyers do not possess the capacity to exert influence in the industry since most of the characteristics mentioned above are not present. Hence, Chinese consumers are not significant in influencing the industry players. However, with the recent trend of the changing consumer perception and demands on higher quality products, the consumers are now looking for healthier snack foods. Thus, they are beginning to acquire power to influence the manufacturers of snack food to create health-enhancing processed food. In sum, the Chinese snack food industry is highly competitive but is far from maturity. Profitability is still achievable at a high rate due to the large market of China. However, with the numerous companies jockeying for position in the industry and the changing consumer needs and value perception on snack food, LCHL needs to adopt a new strategic marketing plan in order to sustain its current leadership. 6 SWOT Analysis After identifying the factors affecting the competitiveness of the industry, an analysis of the organizational strength and weaknesses is also necessary in order to determine the aspects it needs to improve and alter. The identification of opportunities and threats is also important to aid the organization in drafting a marketing plan and identify the areas it needs to put focus on. A summary of the SWOT analysis is shown in table 2. Table 2 SWOT Analysis on LHCL Organization Strengths * Strong brand recognition * Good reputation in the industry * Adequate access to raw materials * Numerous varieties of products to choose from * Good networking and distribution system Weaknesses * Lesser appeal to the other segments of the market, especially the young adults * High cost structure * Insufficient patent protection Opportunities * Large portion of domestic market still not saturated * Shift or diversification to health-enriched food ingredients * Potential of expansion in the international market * Advancement in technology * Loosening up of international trade barriers Threats * Shift in consumer choice from traditional snacks to health-enhancing snack food * Emergence of new products * Flood of substitute products * Growing number of smaller firms entering the industry 6.1 Strengths The companys primary strength is its strong brand recognition across the nation. Oishi is a nationally recognized brand being awarded numerous titles. LHCL also has built a good reputation in the industry through its organizational management and innovativeness. The company has adequate access to raw materials and developed a good relationship with its distributors and sellers. Another strong point of the Oishi brand is the wide selection of product variants. Customers can choose from a range of products that suit their needs. 6.2 Weaknesses A weakness of the Oishi brand is its lesser appeal to the other segment of the market, most especially young adults in the range of 15-25 years old. This segment comprises a significant portion of the population and can increase the revenue substantially. LHCl also has a high cost structure, by having numerous facilities and employees. Although this characteristic can be considered as strength that the company possesses over its smaller rivals and in order to achieve a greater market share, this could be a potential weakness in terms of reacting rapidly to strategic market changes. The company also has insufficient patent protection. Protecting the companys formulas and ingredients in creating products is an advantage over competitors. This provides differentiation for the Oishi brand over other brands in the market. 6.3 Opportunities A large portion of the domestic market in China is not yet fully saturated, thus providing core opportunities for LHCL to grow. The company can still expand its operations inside the country to reach more consumers, especially in the inner towns. The advancement in technology such as the increasing utilization and importance of the Internet also provides opportunity for the company to have greater access to consumers. Technological advancements also offer improvements in the manufacturing processes of the company and in research and development area to improve its products. There is also a potential to expand in the international market as developing countries become more responsive to globalization. The relaxing of trade barriers in many countries such as tariffs due to globalization provides an opportunity for Oishi to penetrate overseas markets. 6.4 Threats The biggest challenge that company faces is the changing consumer taste in snack food. Consumers are now more conscious about their health, most especially parents of children that eat or consume the products. Numerous studies show that ââ¬Å"junk foodsâ⬠such as salty snacks are a cause of obesity. Marshall et al (2007: 175) suggested that parents overindulgence to their childrens whims such as requesting so much junk foods cause obesity, thus they recommended that parents should not give in to their childrens requests. With this changing consumer perception is the emergence of new snack food products that are enriched with healthier ingredients. Substitute products are now also flooding the market due to the growing awareness on obesity among children. These serve as threat to Oishis traditional snack food products. Also, the increasing number of smaller firms poses a threat to the company as they can eat up a significant portion of market. Although they operate on a smaller scale, they are numerous and present in every market where LHCL operates. 7 Marketing Plan Strategy involves the creation of a plan that integrates the organizations objectives, principles, policies and decisions and sequences of action into a cohesive whole (Proctor, 2000). A marketing plan is a strategic plan of action that an organization develops and employs to achieve its strategic goals as well as deliver customer satisfaction. Strategic marketing is therefore a challenge upon organizations to manage marketing complexities, satisfy customer and stakeholders expectations and reconcile market changes with the organizations resource capabilities (Bradley, 2003). Hence, the creation of a strategic marketing plan will provide definite and measurable steps that an organization can take to achieve its objectives, gain competitive advantage and deliver customer satisfaction and meet stakeholders expectations. Various forms of marketing methods can be applied in the development of a marketing plan. One form of marketing technique is the marketing mix. The 4Ps (product, price, place and promotion) of marketing mix is designed to develop a mix or package of products that meet the customers needs and wants. 7.1 Products As stated earlier, consumers are now changing their perceptions on snacks. The consumers, particularly the mothers of young children, are more conscious about the health benefits they or their children could get from the products they buy. A very important question here is, ââ¬Å"Does the company produce the products that the consumers want?â⬠It is not the company who will dictate what products it would sell but the consumers should dictate what products they should buy. Hence, it is necessary for LHCL to manufacture snack food products that satisfy the desires of their consumers. The firm should start using health-enhancing ingredients while minimizing the changes it could make to the products. It is also necessary to create product differentiation. The Oishi brand should be differentiated with other brands by the adding more characteristics to the products, such as lowering its costs or providing incentives to consumers and customers. 7.2 Price The prices of Oishi products should be competitive in order to attract more customers and consumers. At present, the prices of the Oishi snack food are competitive. However, the firm can add more value to the products by giving freebies or additional benefits to loyal customers. This will ensure that loyal customers will not shift to other brands. It will also entice new customers, particularly those in the areas not yet covered by the company. 7.3 Place LHCL should expand its presence all over the country to include more inner townships and communities. The current distribution network of the company, which comprises large distribution enterprises and small family businesses, can be enlarged to include community-owned enterprises as well as direct sellers. In places where there are no available distributors, the company can put up its own distributing centers. The Internet is also another place for distribution or can be used to enhance the current distribution system of the company. Orders can be placed online and a tracking system can track the progress of the orders. Retailers can and wholesale distributors can use this facility with regard to their purchase orders. 7.4 Promotion Promotional or advertising programs are necessary to increase consumer awareness on the Oishi brand and its products. In increasing consumer-awareness, the company should increase its advertising and promotional activities. The company should put significant investment in advertising so that revenue-generation can be increased even more. It can enhance increase sales by 20-50% and entice more customers thereby increasing market share. All forms of media must be utilized such as the traditional advertising facilities in the print and broadcast media. The Internet is another major tool for promoting the product. Presently, the companys website provides basic information on the products. The website can be enhanced by adding more information such as the health benefits that the products can offer to the consumers. The US FAS said that young adults or the 80ers (those belonging to the 18-34 year-old range) are increasingly using the Internet in buying snack food. Thus, LHCL can use the I nternet to increase its sales and attract these ââ¬Å"high-techâ⬠consumers. 7.5 People In order to implement the marketing mix program, a creative marketing department or team must be established. The creative team will be responsible for the development of creative advertising materials and promotional tools. They will do further market research to identify which segment of the market is most receptive of the products and to identify more specifically the consumers needs, desires and buying behaviors. 8 Market Segmentation Market segmentation is necessary to identify the specific consumer base of the company. As stated by Proctor (2000: 189), segmentation is a powerful component of marketing strategy. The Chinese snack food market is composed mostly of young adults and children as the main consumer groups. Traditional consumers of the snack food belong to these generations. With the inclusion of parents as guiding their children in selecting snack foods, the Chinese snack food market is a $3-billion industry. Previously, Oishi is targeted towards children. Children below 15 years old were the previous main consumer group for the Oishi products. However, numerous studies (Mrshall et al.; Curtis McCluskey; French et al.) show that children are becoming obese due to eating ââ¬Å"junk foodsâ⬠such as salty snacks, potato chips, and other similar products. Parents are already concerned about this rising obesity trend on their children. Further, the US FAS also reports that young adults, particularly in Shanghai, are changing their perception on food consumption. The report states that the Shanghai youth are more likely to purchase high-quality food products such as fresh milk and organic produce (GAIN Report 3). LHCL should therefore target these consumers to be its main consumer base in the near future. The marketing mix design provided earlier specifically addresses this issue. The marketing mix is focused on attracting the young adults and health-conscious consumers. They will be the primary consumer base of the Oishi brand. Part 2 Report Marketing concerns satisfying customer needs and wants and in doing so paves the way for achieving the organizations objectives (Proctor, 2000). This is a general principle applicable to all organizations in the business community. Since the opening up of China in the global market, numerous companies have put their investments in the country in the hope of establishing a leading position or at least take a substantial portion of the large Chinese market. Due to the unprecedented increase of foreign firms, domestic competition in every industry has intensified. However, local or domestic brands are still preferred by Chinese consumers at the expense of foreign multinational brands (Ewing et al, 2003: 84). Nevertheless, the presence of global corporations in China provides competition against domestic companies. Developing an appropriate marketing strategy that will satisfy customer demands should be the goal of every organization in order to achieve competitive advantage and attain the organizations objectives. As Proctor (2000) stated, marketing is about the competitive positioning of products and services in the minds of the customers. It is also about the communication of messages and images (reflecting product and service positioning) and the means which are used to convey these messages and images to the customers. Although there is a preference for local brands by the Chinese, the presence of foreign companies are to be considered a major threat as they are capable of creating products and services that meet the needs and wants of the consumers. It is important that every organization should analyze the market conditions and the relationships that exist within the market in order to identify which segment of the market to target. Market segmentation is therefore another crucial factor in the creation of a marketing strategy. Proctor (2000) points out that market segmentation amounts to partitioning a market into a number of distinct sections, using criteria, which reflect different and distinctive purchasing motives and behavior of customers. Separating the market into various segments or groups helps companies determine their specific market and establish a loyal customer base. This is particularly important for entering new markets as well as maintaining current position in market. Another significant concept in marketing is the product life-cycle. This concept is a sequence of stages to determine the life-cycle of a product or service. There are four stages, namely introduction, growth, maturity and decline, in the product life-cycle. In the introduction stage, the new products are introduced into the market. An organization will seek to build market awareness on the product and establish a market for it. Once introduced and a market has been established, the product will be marketed and sold and new features may be added to expand its market this is the growth stage. The product will then reach its maturity, and at this stage improvements will be needed to maintain its peak such as lowering its price or new distribution channels are created. When the product saturated its maturity stage, a decline in sales will occur. This is the declining stage. At this point, the company may choose to maintain the product and sell it to a loyal segment of the market or stop its production. The product life-cycle concept is necessary so that LCHL can manage its products and plan for future products or services when the current offerings have reached their declining stages. An important marketing principle as well is the Boston Consultancy Group (BCG) growth-share matrix. This concept is relevant to companies with several portfolios. Under the BCG matrix, a companys different portfolios or divisions growth and market share will be analyzed and categorized into four elements; cash cows, stars, question marks and dogs. Cash cows represent portfolios that generate more profit than the expenses it incurs. Stars generate large amounts of cash, but also consume a large amount of money due to its relatively large market share. Question marks, on the other hand, are portfolios that grow rapidly but generate less income due their low market shares. Dogs, meanwhile, are those portfolios that have low market share and low growth rate, and therefore generate low income. (NetMBA.com). This matrix is particularly important for Oishi brand so that the company can identify which of its product variants are cash cows, stars, question marks or dogs and which portfolio ne eds to be improved. All of the above concepts can contribute to achieving competitive advantage for a company. It is common that every business organizations ultimate and strategic goal is to gain competitive advantage over its rivals. Carpenter et al (2001) said, ââ¬Å"Competitive advantage can arise from satisfying customers better, faster or more cheaply than competitorsâ⬠. Porter (1998) said that the competitive strategy takes offensive or defensive actions to create defendable position in an industry, in order to cope successfully with competitive forces and generate superior return on investment. He added that the basis of above-average industry performance is sustainable competitive advantage (qtd in 12Manage.com). In the Porter model, competitive advantage has two basic types; cost leadership and differentiation. Cost leadership occurs when a company offers the same product or service at a lower price than its rivals. Differentiation advantage occurs when a company delivers higher quality products or services at the same price as its competitors. A third type, focus, appears as an advantage when a company focused its strategy on a particular or narrow segment of the market to create a loyal base of customer and become the company of choice in the same market segment. In sum, the above marketing concepts help in gaining competitive advantage and profitability for the company. Hence, LCHL should adopt all the concepts stated above and incorporate those in its corporate strategy and strategic marketing plan. It is necessary that LCHL should maintain its current leadership by creating a competitive marketing strategy. Reference About Oishi. Liwayway Holdings Company Limited, n.d, from http://www.oishi.com.cn/en/about.htm. Bradley, F (2003) Strategic marketing: in the customer driven organization. Chichester: Wiley Print. Carpenter, G., Glazer, R and Nakamoto, K. (2001) ââ¬Å"Market-driving strategies: toward a new concept of competitive advantageâ⬠, Kellogg on Marketing. New York: Wiley Press, pp. 103-130. ââ¬Å"Competitive Advantageâ⬠, 12Manage.com. 12 Manage, n.d. Web. Ewing, M., Napoli, J and Pitt, L. (2003) ââ¬Å"The development of domestic brands in Chinaâ⬠, Chinese Economic Transition and International Marketing Strategy, pp. 84-95. French, S., Jeffrey, R., Story, M., Breitlow, K., Baxter, J., Hannan, P and Snyder, P. (2001) ââ¬Å"Pricing and promotion effects on low-fat vending snack purchases: the CHIPS studyâ⬠, American Journal of Public Health, pp. 112-117. ââ¬Å"Global agriculture information network. Shanghais youth market: changing perceptions in food consumptionâ⬠, USDA Food and Agriculture Service, People Republic of China Market Development Reports, Retrieved November, 2008. Marshall, D., ODonohoe, S and Kline, S. (2007) ââ¬Å"Families, food and pester power: beyond the blame game?â⬠, Journal of Consumer Behavior, pp. 164-181. Porter, M (1998) On competition, Boston: Harvard Business School Publishing. Proctor, T (2000) Strategic marketing: an introduction, London: Routledge Press. Terhune, C (2005) ââ¬Å"To bag Chinas snack market, Pepsi takes up potato framingâ⬠, The Wall Street Journal Online. ââ¬Å"The BCG growth-share matrix.â⬠NetMBA.com. NetMBA, n.d. 360 Degree Feedback: Analysis 360 Degree Feedback: Analysis 1. Introduction The researcher has highlighted the research question, aim and objectives, before the specific introduction to give a clear picture of the dissertation. 1.1 Research Question To ascertain whether 360 degree feedback could prove to be a promising appraisal mechanism for the staff motivation and development in the current economic crisis and funding cuts? 1.2 Aims and Objectives The research sets out to explore the relevance of 360 degree feedback appraisal system in contrast to the traditional appraisal process currently functional in the library and technical services department of the University. What is 360 degree feedback and in what ways it could prove to be an efficient tool for continuous improvement, development? What is the current functional appraisal technique in the universities library/technical services department and the benefits of introducing 360 degree feedback as an appraisal tool? To analyse the functions/pitfalls of introducing 360 degree feedback within the library/technical services department of the University, with an emphasis on its use for the continuous improvement, development and motivation of the staff. 1.3 Specific Introduction ââ¬Å"University staffs tend to report high levels of stress at the best of times, and academic staffs usually rate their experience of stress as higher than other staff groups in the higher education setting,â⬠(Easton and Laar, 2010). The current funding cuts by the government and the global financial crisis demands a major change in the way various processes function across universities in United Kingdom (UK). The current study is an endeavour to address the numerous limitations in between the traditional appraisal system and the 360 degree tool. The researcher aims to expand the literature that previously exists on the 360 degree appraisal system and to analyse why the gap exists in between both the processes. The researchers primary focus is on the staff motivation and personal development as the key factors that need consideration within the University of Huddersfield. The researcher has given a thorough critical analysis of the 360 degree feedback appraisal system through the review of the academic literature and has focussed on identifying whether or not there are any benefits of using 360 degree feedback over the traditional appraisal systems. As stated by Mason, et.al, (2009), multi-rater feedback is by fa r the best tool for staff development and monitoring effective continuous development in any organisation. Borman, (1997); Javitch and Burke, (1995); Yammarino and Atwater, (1997) state that one of the elementary assumptions of the 360 degree feedback approach is about the employees specific workplace behaviour and when compared to an individuals perception, can act like a catalyst and prove extremely beneficial for enhancing the employees self awareness, self development, motivation and subsequent behavioural change (Church, 2000). Concurrently, Cardy, et.al., (2011), critic that although the evaluation from 360 degree feedback includes feedback from all directions managers, colleagues, customers and the responses from all the point of views propose immense probability for improvement, insight and learning, the feedback from these multiple source seldom agree. On the rating scale, colleagues may rate some characteristics higher while managers may rate those very characteristics lo wer and likewise. The whole prototype of 360 degree feedback interpretation and evaluations can draw a perplexing image of the feedback which will hardly be of any significance to the individual in improving their performance. The underlying rationale of this study has been to evaluate the pros and cons of the traditional appraisal system currently functional in the university, and to analyse by what extent the human resource department, can benefit by introducing 360 degree feedback as their employee appraisal mechanism, especially in relation to the motivation and development of staff. 1.4 Research Plan The below figure (Figure.1) gives a diagrammatic representation of the research plan. The researcher has used the mind mapping technique to construct the research plan (Buzan and Buzan, 2007), which gives a clear picture of how the research task is carried forward as per the time line set by the researcher. The research plan has helped the researcher to carefully pre-plan the actions that needed to be taken during the research. In the following chapters the researcher has critically analysed the 360 degree feedback tool. The literature review covers the latest developments in the 360 degree feedback mechanism along with a thorough comparison with the traditional appraisal system currently functional in the library and technical services department of the University of Huddersfield. The research methodology chapter gives a thorough account of the research design chosen by the researcher, the various techniques used for the research, discussions about the semi structured interviews and questionnaires, followed by the analysis of data, research findings and conclusion. Chapter 2 2 General Literature Review 12-21 2.1 Specific Literature Review 21-27 2.2 Summary of the Literature Review 27 2. General Literature Review ââ¬Å"The way 360 degree feedback is done seems to be critical to successfeedback interventions depend for their effectiveness on the extent to which they augment task motivation and encourage learning, although there are moderating variables such as the nature of the task,â⬠(Kluger and De Nisi, 1996; Tyson and Ward, 2004). 360 degree feedback is an appraisal system used in strategic Human Resource management (HRM) as an intervention and an evaluation technique for personal development of the employees (Cardy, et.al, 2011; Fleenor, 2008; Tyson and Ward, 2004). It has also been referred as the ââ¬Ëââ¬Ëvital sign of the modern organization (Fortunato and Smith, 2008; Church and Waclawski, 1998). In this process the employees receive confidential, anonymous response from colleagues, managers, customers, family members etc (Figure 2). About three to five people fill out an anonymous online feedback form that asks questions covering a broad range of workplace competencies. The feedback forms include questions that are measured on a rating scale and also ask raters to provide written comments. The person receiving feedback also fills out a self-rating survey that includes the same survey questions that others receive in their forms. Various authors have outlined that 360 degree feedback is quite effective as it is a non bias process which makes performance management a more objective and fair process (CIPD, 2009), in contrast to the traditional appraisal processes where in a lot depends upon how the appraiser perceives the individual, which can be bias and less transparent. The 360 degree feedback has been used in many organisations for the development of staff members, and the gap in the two appraisal systems is due to the bias nature of the traditional appraisal mechanisms over the transparency of the 360 degree f eedback process. While traditional measures of appraisal systems date back to decades, current literature highlights the multiple developments in the field of appraisal techniques (Dalton, 1996). One among the later developments in the field is the 360 degree feedback appraisal mechanism. This research has explored the relevance of 360 degree feedback appraisal system in contrast to the traditional appraisal process currently functional in the University. Specifically, the author has examined how employee motivation and personal development are affected by 360 degree feedback. The aim throughout the research has been on comparing the traditional appraisal system functional in the University of Huddersfield (UOH) with the 360 degree feedback methodology by exploring how it could contribute in the personal development and motivation of the staff members within the University of Huddersfield. Meyer, (1991); and Folger and Cropanzano, (1998), disagree that evaluations of traditional appraisals are often positively inflated as usually the appraisers are not trained to give negative feedback, and if this is the manner in which the appraisals are conducted then the effectiveness of the performance management process will significantly be undermined (Guangrong, 2010; McCarthy and Garavan, 2001). Therefore one could state that if the tool if used accurately it can provide a non bias and more transparent appraisal system, which may decrease the possibilities of employee dissatisfaction in contrast to the traditional appraisal mechanism, and can emerge as an excellent motivational factor for the employees. As a matter of fact ââ¬Ë360 degree feedback can significantly enhance the performance management process (Staff360, 2011; CIPD, 2009). However Fleenor, (2008) and Vinson, M.N. (1996) disregards the facts about the effectiveness of 360 degree feedback as people may use their role as a feedback provider as an opportunity to criticize others behaviour at work. According to Chartered Institute of Personnel and Development, (2009) if the 360 degree tool is perceived to be in any way threatening, it can seriously damage both commitment and performance. ââ¬Å"It is important that people receive regular honest feedback on their performance. They should understand how their role contributes to overall organisational aims and objectives and how they are performing against agreed criteria. 360 degree feedback can enhance this process by widening the scope for information from the line manager relationship to embrace a wider range of opinion. However, it is important that this is carried out sensitively and fairly,â⬠(Staff360, 2011). Lepsinger and Lucia, (2009); Fleenor, (2008); Tyson and Ward, (2004) comprehend that there are direct evidences of employees performance improvements from 360 degree feedback appraisal mechanism. Various authors research prove that 360 degree feedback also results in improved customer satisfaction, improved management skills and these improvements motivate the employees to work on their identified strengths and use them for advancement in their carrier (Edwards and Ewens, 1996; Hazucha et al. 1993). Hence, the current study is an attempt to deal with the several limitations, and develop the literature that previously exists on the 360 degree appraisal system and to analyse why does the gap exist in between the traditional appraisal system and the 360 degree tool. ââ¬Å"The University of Huddersfield has charitable status as an exempt charity under Schedule 2 to the Charities Act 1993 (amended by the Charities Act 2006). It is therefore subject to charity legislation but is not required to register with the Charity Commission and is not regulated by it. As an exempt charity, the University does not have a registered charity number. In 2010, the Higher Education Funding Council for England took over as the ââ¬ËPrincipal Regulator for the institutions it funds and now has a general duty to promote compliance with charity legislation. This does not affect the Universitys status as an exempt charity,â⬠(hud.ac.uk, 2011). The UK governments educational funding slice and the recession hit economy demands a drastic alteration in the way various processes function across the Universities in UK. However, since the 360 degree feedback is a tool primarily developed and used mainly in the private sector organisations, there is a challenge in its implementation in a public sector or a third sector organisation and as in this case, the University of Huddersfield which is a registered for charity organisation. Brutus et al., (1998) support that the reactions to performance measurements may vary between public and private sector organizationsââ¬âpublic sector managers underestimate their achievements compared with private sector managers, for example. Hence, based on these findings one could ascertain that there is a greater need for motivation and development of employees in the public/third sector organisations, and the 360 degree performance appraisal system is an HRs ideal response to combat such issues. As suggested and supported by Lepsinger and Lucia, (2009); Borman, W.C. (1997); Javitch, M.J. and Burke, W.W., (1995); Yammarino, F.J. and Atwater, L.E. (1997), one of the elementary assumptions of the 360 degree feedback approach is about the employees specific workplace behaviour and when compared to an individuals perceptions, can act like a catalyst and prove extremely beneficial for enhancing the employees self awareness, self development, motivation and subsequent behavioural change (Church, 1995, 2000). The researcher has explored the 360 degree appraisals methodology that has become popular in human resource circles over the last few years, wherein the employees performance is assessed by their colleagues, managers and others and has analysed its benefits over the traditional appraisal processes. Brown, (2006) criticizes that while the 360 degree process seems like an interesting idea; it involves more meetings and many forms to be filled out in comparison to the traditional appraisal systems. However Maylett, (2009) and Wiley, (1993) supports that 360 degree feedback can prove to be a good instrument for the staff development as this process gives an individual in-depth performance feedback and hence based on the findings the employee can work on their personal development, by getting trained in the area where there weakness lies and the time lost in filling the extra forms are worth the effort. Arguments from different authors suggest that the feedback systems have always been in to existence in the organisations in some form or the other, but of-late has been developed and given a name ââ¬Ë360 degree feedback and according to Garavan, et al., (1997) 360 degree feedback process is like an ââ¬Ëold wine in new a bottle. It is also known as multi-rater feedback and is an appraisal process in which the individual is assessed by themselves, colleagues, managers, stakeholders, customers, etc. The 360 degree instrument can be used to achieve various goals and one aspect of it is the need of continuous measurement of improvement efforts, development of staff and their motivation. Ward, (1997) defined 360 degree feedback as ââ¬Ëthe systematic collection and feedback of performance data on an individual or group derived from a number of the stakeholders in their performance. â⬠Because of their shorter expected tenure, women are less likely to be as motivated by the deferred rewards of career ladders. As a consequence, she argues that employers with large shares of women have historically used shorter-term rewards and undertaken more routine and extensive monitoring,â⬠(Brown and Heywood, 2005; Goldin, 1986). Various authors criticize that traditional appraisal techniques are not that effective in case of female employees and there are many incidences of gender bias in appraisals. Renowned authors, Brown and Heywood, (2005) support that ââ¬Ëa major and recurrent criticism of the traditional appraisal process is its openness to subjective and discriminatory outcome. The primary goal of this research has been to expand beyond the current literature by analysing the data and results to create suggested policies for the University of Huddersfield, to implement pertaining to the improvement of staff morale and productivity. Furthermore, on reviewing the growing body of literature and the research on 360 degree feedback, the researcher was able to identify the usefulness of having 360 degree feedback over the traditional appraisal processes in the University of Huddersfield; the study has also given ample scope to the researcher in developing more insightful questions. The author has identif ied the various factors on which the success of 360 degree feedback mechanism depends; the literature supports that more effectively the 360 degree instrument is implemented the better are the results. Newbold, (2008) highlights that that if the tool is implemented accurately, with the proper training and the correct resources, a 360-degree appraisal could prove to be a powerful and positive addition to any performance-management system. The 360 degree feedback has been used in many organisations for the development of staff members, and the gap in the two appraisal systems is due to the bias nature of the traditional appraisal mechanisms over the transparency of the 360 degree feedback process. Various authors have outlined that 360 degree feedback is quite effective as it is a non bias process which makes performance management a more objective and fair process (CIPD, 2009), in contrast to the traditional appraisal processes where in a lot depends upon how the appraiser perceives the individual, which can be bias and less transparent. Maylett, (2009); Meyer, (1991); Folger and Cropanzano, (1998), argue that evaluations of traditional appraisals are often positively inflated as usually the appraisers are not trained to give negative feedback, and if this is the manner in which the appraisals are conducted then the effectiveness of the performance management process will significantly be undermined (McCarthy and Garavan, 2001). Therefore one could state that if the tool if used accurately it can provide a non-bias and more transparent appraisal system, which may decrease the possibilities of employee dissatisfaction in contrast with the traditional appraisal mechanism, and can emerge as an excellent motivational factor for the employees. However Vinson, (1996) disregards the facts about the effectiveness of 360 degree feedback as people may use their role as a feedback provider as an opportunity to criticize others behaviour at work. ââ¬Å"Multirater feedback has several significant advantages over single-rater assessment. Rather than relying on the perceptions of one individual, multirater feedback takes into account multiple perspectives. Those working with the employee, along with the supervisor, are generally able to provide a more comprehensive picture of an employees behaviour or performance. This is especially critical when the supervisor does not have the opportunity to observe all areas of an employees performance,â⬠(Maylett, 2009). Maylett, (2009); DeNisi and Kluger, (2000) support that ââ¬Ë360-degree feedback for decision making affects the actual ratings given to the individual being appraised and these systems should be primarily, if not exclusively for developmental purposes (Figure 3). Furthermore, the conditions in which 360 degree feedback work in an organisation largely depends upon the perception of 360 degree feedbacks potential to enhance human resource management system of the organisation. As suggested by Lepsinger and Lucia, (2009) factors like culture (that supports openness and honest feedback) and systems (that minimise irrational responses and have built in ways to identify people whose ratings are untrustworthy) assess if the organisation is ready to implement the 360 degree feedback process, and the researcher has explored the possibilities of its implication in the University of Huddersfield, based on these grounds. 2.1 Specific Literature Review This section of the dissertation takes a specific critical standpoint on whether 360à ° feedback as strategic Human Resource tool have a profound strategic justification in the University of Huddersfield (UOH) which is a registered for charity organisation (hud.ac.uk, 2011) . The researcher has given a critical account of the 360-degree feedback tool, as an option for performance development appraisals and for motivating the staff in performing better, in the registered for charity organisations. Currently, the 360 degree tool is not very common in the third sector, registered for charity organisations and the investigation could be a scope for a research elsewhere. According to Berk, (2009); and Fortunato and Smith, (2008) 360 degree feedback is an appraisal tool used by approximately 90% of the Fortune 1000 organisations (Fortunato and Smith, 2008; Bracken et al., 2001; Tornow and Tornow, 2001; Edwards and Ewen, 1996, 2001). Cardy, Leonard and Newman, (2011) believe that the incre ased popularity of the 360 degree feedback is unquestionable and that organisations have spent innumerable amount of funds in implementing the feedback system. However, Cardy et.al, (2011) argue that many Fortune 1000 companies have implemented the 360 degree feedback without having considered the purpose, which is not very advisable, as 360 degree feedback is at its best for staff development, motivation, and for administrative use such as in determining performance related salary. The utility of 360 degree feedback, mainly upward feedback, may be constricted when appraisers provide erroneous ratings (Bernardin and Tyler, 2001; Bracken and Timmreck, 2001). Kuvas, (2006) highlighted that the relationship between the performance appraisal and work is interrelated to the employees inherent motivation at work. For an employee to perform in an organisation, job satisfaction and motivation to execute an activity for itself, in order to experience the pleasure and satisfaction inherent in the activity (Kuvas, 2006; Deci et al., 1989; Vallerand, 1997). Cardy et.al. (2011) highlight that when feedback received from too many sources are used for the estimation of an employees performance the diverse sources of feedback seldom agree in their evaluation, although a broader understanding can be attained. Analysis and criticism of traditional appraisal system in contrast with 360 degree feedback The primary principle of appraisals is to put forward an opinion or feedback on how the employee performs in their current job role and to discuss further what could be done to facilitate the employee to perform the expected job, if they are not performing as per the objectives. Prowse and Prowse, (2009); and Randell, (1994) argue that appraisals are the systematic evaluation of an individuals performance linked to the organisations culture and behaviour. The various departments in the University of Huddersfield (UOH) use different appraisal mechanisms. The computing and library services, technical services and other administration departments of the University use a competencies framework for the staff appraisals. The appraisals are conducted half yearly (every 6 months) to follow up on the employees personal development plan. There are three documents that are usually taken in a one on one appraisal, the filled employee preparation form, the filled up competencies framework and the competency framework Role Profiling document which provides a brief idea of which level each role is at (Figure. 4). After the discussion the appraising line manager fills up the appraisal record which both the appraiser and the ââ¬Ëappraisee sign and get a copy. This process is followed up every 6 months (Please refer to appendix 1 for appraisal documents). The purpose of the process is to facilitate the employees to develop in a systematic way so that university as an organisation functions in the best possible way utilising the optimum talent identified. Various authors support that the appraisal system also offers an opportunity to put across and discuss the employees achievements over the past year with th eir managers to confer their performance in general and make plans for the year ahead. The performance appraisals are potentially a solution for the organisations to get the most out of their employees (Prowse and Prowse, 2009; Armstrong and Baron, 2005). The scheme currently functional in the university is highly participative, with a huge emphasis on appraisal ââ¬Ëself and making sure that the staffs have a key responsibility in determining their own improvement and personal development (UOH, 2011). ââ¬Å"In order for an appraisal system to be absolutely flawless and effective a number of elements have to be in place, as in the understanding and agreement on performance goals, a process for collecting ongoing performance data and a framework of productive periodic review and formal appraisal discussions,â⬠(Lepsinger and Lucia, 2009). Although the current appraisals seemed to have worked fine till date, the literature provides evidence of the flaws in the traditional appraisal processes. Lepsinger and Lucia, (2009); and Lee, (2006) highlight that disagreement on set performance criterion, the line managers inability as an appraiser to process the bulk of information received and the employees need, while being appraised to defend their self image, are the key factors which act as a barrier in the smooth functioning of the traditional appraisals. It could be argued that the two parties involved in a traditional appraisal usually do not agree with the performance criteria set and it is highly likely that a difference of opinion may crop up between the appraisers and appraisee on what it takes to perform the job effectively. Prowse and Prowse, (2009); and Lee, (2006) argue that that the appraisal practice cannot be executed successfully unless the appraiser has the right interpersonal skills to provide the feedback t o the appraisee. If the appraiser and appraisee do not come to a conclusion on what can mutually be agreed as a requirement for excellent performance, then it is quite evident that both may end up with diverse conclusions about the staffs effectiveness in meeting the set performance criteria. Furthermore, rather than reassessing the actions necessary for a thriving performance at work, if the traditional appraisal attempts to achieve a specific target or result, it hardly does anything to seize the gap in perception or help the appraisee in comprehending what amendments are vital for their advancement and development in performing the job (Lepsinger and Lucia, 2009). ââ¬Å"Traditional performance appraisal systems are flawed in their design, implementation and use. Supervisors seldom are effective in using such systems because the assumptions that guide how we use performance appraisals are unsubstantiated,â⬠(Lee, 2006). Lepsinger and Lucia, (2009); and Lee, (2006) solicit to discontinue the use of the traditional performance appraisal methods and state that the traditional appraisal processes that rely upon ratings should be discontinued and advanced performance management mechanisms should be adopted which are designed to produce ample quantitative and qualitative information. The line managers inability as an appraiser to process the mass information received is another major issue in the traditional appraisal processes. The though process behind an effective appraisal is very complex. Experts break down the intricate process for collecting and processing information used in the appraisal process (Lepsinger and Lucia, 2009). Merits of introducing 360 degree feedback as an appraisal tool in the University of Huddersfield ââ¬Å"Critiques of appraisal have continued as appraisals have increased in use and scope across sectors and occupations. The dominant critique is the management framework using appraisal as an ââ¬Å"orthodoxâ⬠technique that seeks to remedy the weakness and propose of appraisals as a system to develop performance,â⬠(Bach, 2005). As discussed previously The University of Huddersfield uses competencies framework for the staff appraisals. The competencies framework is a description of the relevant behaviours needed to be competent in the job roles and support the organisation in remaining an exceptional University. The competencies appraisal framework boasts to benefit the employees by providing precision of performance expectations, uniformity and fairness throughout the appraisal, allowing superior identification of individual development requirements and giving a clearer picture of required skills to progress in the career path. In turn the university benefits by a lucid method of continuous development and performance management, enabling the identification and prioritisation of improvement needs to facilitate the improved stipulation of the learning and development courses or other areas of development (Source: HR, 2011). ââ¬Å"360 degree feedback can make a positive contribution to the appraisal system. It can help to gain agreement on expectations, by using a broader range of information, and by facilitating open discussion,â⬠(Lepsinger and Lucia, 2009). There are numerous benefits of introducing 360 degree feedback in the University of Huddersfield. As per the discussions with the human resource staff and the appraising managers it can be argued that the current appraisal system functional in the university is not flawless. The bias nature of the one on one performance appraisals is prone to disputes among the appraising manager and the employees, and although the university has a procedure in place to resolve such conflicts it could still benefit by introducing 360 degree feedback along with the traditional appraisal mechanism to rule out any such possibilities of conflicts. 2.2 Summary of the Literature Review To sum it could be concluded that the 360 degree feedback has a proven record as an excellent tool for staff development and motivation. The researcher has observed that the tool has become increasingly accepted in the organisations worldwide ever since the masses have discovered its value. Since the academic literature supports the research question proposed by the researchers. Chapter 3 3 Introduction to the Research Methodology 29 3.1 Research Design 29-33 3.2 Research Strategy 33-35 3.3 Review of Research Data Collection Methods 35-36 3.3.1 Semi-Structured Interviews Qualitative Data 36 3.3.2. Questionnaires Quantitative Data 37-39 3.4 Pilot Test 39 3.4.1 Questionnaire Pilot Test 1 40 3.4.2 Questionnaire Pilot Test 2 40-41 3.5 Alternate Research Methods considered but 41-42 3.6 Ethical Considerations 42-43 3.7 Methods of Data Analysis 43-44 3.8 Summary of the methodology 44 3. An Introduction of the Research Methodology In this section of the research paper the researcher has explained the various types of research methods and techniques available, and used by the researcher, followed by a justification of why these methods have been considered appropriate for this dissertation and why the other methods have not been considered. The process of data collection and data analysis has also been described in this chapter. 3.1 Research Design The researcher throws light on the research design and gives a general idea of how the researcher has gone about addressing the research question and description of its approach with rationality, followed by an account of the objectives derived from this research, gives an account of the sources which has been used in this research to collect data, and a description of the ethical considerations (Creswell, et.al. 2011; Saunders, Lewis and Thornhill, 2009). To quote Saunders, et.al, (2009): ââ¬Å"Combining both quantitative and qualitative analysis ââ¬Ëthe researcher may possibly use the quantitative data and ââ¬Ëqualitize it that is converting it into narrative that can be analysed qualitatively. Alternately, the researcher may ââ¬Ëquantitise the qualitative data, converting it into numerical codes so that it could be analysed statistically,â⬠(Saunders et.al, 2009). The author has carried out the research by conducting semi-structured interviews followed by a brief experimental introduction of 360 degree feedback process, and the analysis of the results were done by the careful examination of combination of the mixed methods. Various authors justify that there are diverse rationales for research; however practitioner researchers are faced with queries that demand versatile responses (Creswell, 2003) Hence, a mixed methods approach that uses qualitative and quantitative research can be considered as appropriate for several p
Friday, October 25, 2019
Canadas Federal Government :: essays research papers
Canada, like most western countries, uses a democratic approach to forming the federal government. Political parties are elected through voting from the citizens of Canada. Although the idea of voting does not seem like a very difficult task, the forming of Canadaââ¬â¢s federal government is very tedious, in which many steps must be taken. In the next few paragraphs I will talk about how Canadaââ¬â¢s Federal government is formed, while also putting in a few thoughts of my own with our system. First of all, you have your main political parties, each with a somewhat different ideology. An example would be the New Democratic Party (NDP) who have more of a socialists idea of how Canada should work. During an election campaign, the people of each constituency (population district) vote for the political party that they think bests benefits Canadaââ¬â¢s economy, but mostly, what benefits their own economic status and ideological opinion. Important issues like Health Care and the Environment are a good reasons people vote for certain parties as well. Depending on the number of ridings won by each party, a majority or minority party is elected. A majority government is pretty much when a party wins by a margin of at least fifty percent plus one. This happens when, no matter what, other parties cannot out vote them, even if all the other parties add up their votes together, the sum will still be less than the Majority partyââ¬â¢s sum of votes. A minority government is when the sum of unelected parties can still out weigh the government party in charge. This also means that if the elected party wanted to pass an act, etc. they would need support from the opposition. When this happens, good luck passing any laws, since parties rarely help one another unless a compromise is made or if it would make their party look better. Winning representatives from each constituency are chosen and can be from any party that won in its constituency. The total representatives then will be the same number as the constituencies, 279 representatives, 279 constituencies. However, that party that is elected as a whole and has the most representatives in the parliament then forms the Cabinet. The Cabinet is made from the representatives of the elected party and is when approximately 30 to 40 ministers are chosen to take the control of a ministry, fisheries, forestry, etc.
Thursday, October 24, 2019
Kantââ¬â¢s Moral Rationality Essay
In Kantââ¬â¢s book, The Foundations of the Metaphysics of Morals, he believes that the ââ¬Å"good willâ⬠is only good in itself and that reason is what produces the ââ¬Å"goodnessâ⬠of the ââ¬Å"good will.â⬠According to Kant, to act out of a ââ¬Å"good willâ⬠means to act out of ââ¬Å"duty,â⬠or doing something because you find it necessary to do. Also, ââ¬Å"good willâ⬠is will that is in accordance with reason. He believes everyone has a moral obligation or duty to do actions and he backs his theory up by discussing his idea of the ââ¬Å"moral law.â⬠The ââ¬Å"moral lawâ⬠, according to Kant, is when one is to act in accordance with the demands of practical reason, or acting done solely out of respect of duty. He says that moral laws will make you will in a certain way and is not subject to something further. Moral laws apply to all rational being in all places at all times. Overall, he believes that morality is on a basis of a priori, or preceding experience. This type of moral law commands us to be truthful from respect for the law and to do the right thing. Morality is about categorical commands that we ought to follow simply because it is the right thing to do. By categorical commands, or categorical imperative, it is supposed to provide us with a way to make moral judgments, which means it is a law. It is a way of coming up with the idea how any action can be rational. He means since all externals are taken from morality, moral commands must be categorical. In his book, Kant explains that he makes five things perfect clear: 1. All moral concepts have their origin entirely a priori in reason. 2. Moral concepts canââ¬â¢t be formed by abstraction from any empirical knowledge or, therefore, from anything contingent. 3. This purity or non-empiricalness of origin is what gives them the dignity of serving as supreme practical principles. 4. Any addition of something empirical takes away just that much of their influence and of the unqualified worth of actions performed in accordance with them. 5. Not only is it necessary in developing a moral theory but also important in our practical lives that we derive the concepts and laws of morals from pure reason and present them pure and unmixed, determining the scope of this entire practical but pure rational knowledge. (Kant 17) Kant goes on to discuss a relationship between the moral law and reason. He says that moral philosophy cannot be merely an empirical inquiry, but that is must be a metaphysical inquiry, and that it must be based on pure practical reason. Pure practical reason is the reason that drives actions without any sensible incentives. Kant also states that Morality is based neither on utility or nature, but on human reason. And this human reason tells us what we ought to do and when we obey this human reason, then we can say we are truly free. Finally, Kant discusses why he thinks that the moral is the rational. He believes that acting dutifully is the same as doing something because rationality tells you to do it. In section three, he discusses how moral principles come from yourself, or your rationality. And how one should treat the idea of will of every rational being as a universal law. Thus, rationality requires us to be moral.
Tuesday, October 22, 2019
Psychological and Ethical Egoism Essay
Egoism is a general term for the acknowledgement of human self-interest as a basis of action. There are several proponents of this theory. Basically it is a philosophical notion that was popularized by Hobbes. Whatever action that an individual would take is pursuant of his/her own self. This theory has famously been separated into two types. The first one is ethical egoism and the second is called psychological egoism. Ethical egoism talks about morality as the basis of action in order to uplift the person himself, while psychological egoism states that all of our actions are basically rooted on self-interest. Accordingly, psychological egoism is devised out of observation of common human behavior. A clear demarcation between the two lies on its structure, Ethical egoism is more prescriptive. On the other hand, Psychological egoism is descriptive or observational (Rachels, 2003). The Fallacy in Psychological Egoism Although Psychological egoism seems to be perfectly valid, it was widely refuted with respect to the fallacies that it had committed. One of the fallacies that can be found in the principles of psychological egoism, upon critical examination, would be the fallacy of ââ¬Å"hasty generalization or converse accidentâ⬠. According to some critics, the fallacy was rooted on confirming that indeed all human acts are self-interested due to the different instances that prove otherwise. This includes the fact that most people do actions that would damage or harm themselves such as smoking, self-mutilation and sometimes suicide. Also there are several altruistic behaviors that do not really come from self-interest. There are other things or notions such as conscience which also have an effect on oneââ¬â¢s action. If those who supports psychological egoism would argue that all actions whether it be an act of conscience or an act that hurts oneself is also form of psychological egoism in itself, then there are no actions whatsoever that is not a form of psychological egoism (Rachels, 2003). Thus, it will result to a fallacy of tautology. It cannot be verified or established if an action is indeed a form of psychological egoism because there are no other actions aside from a psychologically egoistic act. Two Sides of Ethical Egoism The weak version of ethical egoism takes on the side of the probability of ââ¬Å"altruistic behaviorâ⬠. However, they have specified that although they acknowledge that the person does benevolent actions, nevertheless, they maintain that the action is still in accordance to or made with respect to the individualsââ¬â¢ own interest. One would like to do good because doing good makes him/her feels good. The strong version denies the presence of altruistic behavior. It asserts that in any circumstances, the individual would act in accordance to his/her self-interest despite the fact that it is in the form of benevolence. (Lander University, 2006) Major Similarities and Their Differnces Thus, as presented above, ethical egoism differs from psychological egoism in the sense that ethical egoist incorporates morality as a basis for human actions. It expresses the human self-interest in the sense of the goodness or the rightness of the act. Psychological egoism, do not try to tell us what we should do, but instead states that whatever actions that we have is basically an expression of our self-interest, the individual does not need to be moral or does not have to subscribe to morality (Rachels, 2003). Motivations In ethical egoism, the motivation lies on the personââ¬â¢s desires to do or aspire for something good or right. This is applicable when one is acting in able to help other people because it is in his nature to do so, as explained by David Hume. On the other hand, in psychological egoism, the motivation rest on the personââ¬â¢s or individualââ¬â¢s preference for self-interest. Psychologically egoistic behavior can best be interpreted when the individual is doing something in exchange of something that would benefit or would be in reference to his/her personal interest. Largely, those actions that are psychologically egoistic are selfish acts while those that fall under the ethical egoist are actions from self-interest. (Mosley, 2006) Selfishness versus Self-interest Selfishness is manifested through personal advantages, mostly sacrificing others in favor of oneââ¬â¢s own self. Self-interest is promoting oneââ¬â¢s interest either for the benefit of himself or of other people as well. Self-interest differs from selfishness in the sense that self-interest does not necessarily points toward selfishness because certain actions that would benefit one or would comprise self-interest may actually be altruistic actions. There are instances wherein you have to be helpful to other people in order for you to proceed towards your egoistic goals. Also there are some actions whether it is for oneself or for the sake of others that are not relevant basis in suggesting that it is selfish act or a self-interested act. For instance there were actions such as eating or drinking that can be classified as either a form of selfishness or a form of self-interest. As presented, the major key in understanding the points and relevance of each position lies on the individuals understanding of the term selfishness and acting for or out of self-interest. (Mosley, 2003) Reference http://philosophy.lander.edu/ethics/egoism.html
CaliforniaBerkeley essays
CaliforniaBerkeley essays During the 60s, there were social unrest on campuses across America as students became active in politics. Students at UCB organized sit ins and other demenstrations against the racial discrimination. When the university banned the students from the demenstrations, students gathered together to form the Free Speech movement. The university acted on the university charter law to ban politics on the college campus. Even though the law was not supposed to be interperated in that way, the university started enforcing the law. This made the students very angry and rebelled towards the university. The students began their free speech movement against the unconstitutional restrictions. The largest sit in happened at Sproul Hall, were police had to intervene, arresting more than 700 people. These were mostly students that wanted to advocate freedom of speech, but instead were dragged off to jails. The university soon changed its policies and allowed free speech as long as the demens tations were annonced ahead of time. Mario Savio, the leader of the movement advocated non violence, but this would not be upheld. The movement at UCB led way to many other campuses across the country. By the 70s, the movement ended across college campuses. Black Radicalism was on the move during the 60s as the Black Panthers formed. This group under Huey Newton and Bobby Seale represented African Americans in a different way other then the Civil Rights Movement. The group felt that African Americans were being wrongly targeted by white police officers. They were sick of the racism and wanted to be able to protect themselves as much as possible. The intentions of the Black Panther were to use non violence to defend themselves. Although they were non violent, they would carry guns just in case violence broke out. The Panthers were not a racist group, but one that is for protection from all harm no matter who it was. They be ...
Sunday, October 20, 2019
Hazard Identification and Control Essays
Hazard Identification and Control Essays Hazard Identification and Control Paper Hazard Identification and Control Paper The first step evaluating hazards identification and control is looking for the hazards. Looking at the Wal-mart company there are various hazards which have been identified.à The hazards were stemming from mulch to milk and light bulbs to laundry detergent. Some of the identified hazardous compounds of the company were released from rubber mulch and tire crumbs. Compound identified from rubber crumbs included buylated hydroxyanisole, benzothiazole 4 ââ¬ât (-octyl) phenol and n ââ¬âhexadecane. These compounds were likely to cause various problems in the bodies of its workers and overall inhabitants for instance benzothiazole could cause eye and skin irritation, harmful if swallowed. Butylated hydroxyanisole can cause carcinogen, suspected endocrine toxicant, teratogenic toxicant, immunotoxicant, gastrointestinal toxicant, neurotoxicant, and sense-organ and skin toxicant.à N-hexadecane could cause severe irritant based on animal and human studies. : The tire rubber also released zinc, lead and cadmium into the ground water. High levels of zinc are phytotoxic when they enter the ground soil or water. Tire rubber also releases tire dust and the chemicals which are contained in the dust are perceived to be troublesome to the lungs. Carcinogens are found in the dust that posing the risk of cancer. Rubber crumbs also cause allergic responses because sensitized individuals tend to respond to exposures especially when there is a higher number of children suffering from asthma today allergic responses are mainly caused by exposure to high levels of latex. Human and environment health inc. expresses concerns about possible dangers that may result from recycled tires thus making consumers to think deeply before putting rubber much near or around their pets or children. Rubber tire fabrications are mainly attributed to the exposure to dusts and chemicals. Continued use of crumbs and recycled tire shreds in gardening, athletic fields and play grounds involves direct and repeated exposures for both adults and children chemical and tire dust which are similar to those in tire plants (Olioscourge.blogspot.com, 2010). Wal-Mart Company has adequate hazard inventory system. For example it has got some stipulated emergence response and accidental release prevention policies. These policies guide the company against exposure to chemicals. It also has got the stationary source and regulated handling of substances.à It also has got mitigation measures and administrative controls to limit distances for every reported scenario. The inventory system also has specific prevention procedures accompanied by a general prevention program on accidental. The inventory system also bears some of the planned changes to improve safety and the emergence response program. There are some procedures used by the Wal-Mart company in preventing and controlling its hazards. For instance the company utilizes anhydrous ammonia as a refrigerant. Its use necessitates some safety precautions for the company always strives to prevent exposure to all its personnel, nearby members of the surrounding community and the existing natural resources to minimize potential releases the company practices continual, accurate training on various safety procedures and devices. It also ensures that access to the facilities is only restricted to the facility workers employees. It also ensures that the maximum amount of ammonia at this specific facility is 45 thousand pounds because those are the limits set by IIAR recommendations. The worst case scenario is perceived to be ther failure of the largest vessel or intermediate pressure recirculation. Walmart company had effective inventory for it has seen a decrease in wokday incident rates this inventory has some weaknesses for example how was it possible for the company to sell chinese bracelets and pendants which had cadmium. There are various ways in which walmart controls its hazards. One is through the engneering controls whereby the hazard is controlled from its source. The other method is safety work practices this will include the general rules at the work place. The other method is the adminstration controls. This will include things like exercise breaks, rotation of workers and additional relif employees or workers. Hazards are also pprevented through personal protective equipment. PPE is effective for the control of hazards especially when engneering and adminstrative controls are being installed. There should be a PPE training and assessment. The assessment will set standards operating procedures for all the personnel and also train workkers on some of the protective limitations of the PPE. The other method is system track hazard correction. This is the thecorrectionof some of the hazards which take place despite the control and prevention program. Employees reports on accident investigation ad harzards provide space for recommendatiomns about hazards correction. The job to be à analysed is warehouse attendant at the Walmartââ¬â¢s company. The job involves lifting and packing of cartons fridges, horticultural products and many more. Major harzards include coldness from the low temperature products, heavy weight of the cartons andother products, and long heavy working hours. This may result into aching backs and pneumonia caused by the handling ofà low temperature goods. Preventive measures include a protective gear in the hand, eyes andears. The other preventive measure of the employees tireness and heavy duty the company can hire more employees to make sure that there are shifts whereby workers will have an opportunity to relax (Osha.gov, 2010). References Olioscourge.blogspot.com. (2010). Wal-martââ¬â¢s Earth Month and Rubber Mulch. Retrieved on May 14th from http://olioscourge.blogspot.com/2008/04/wal-marts-earth-month-and-rubber-mulch.html Osha.gov. (2010).Job Hazars Analysis. Retrieved on may 14th fromà osha.gov/Publications/osha3071.html
Saturday, October 19, 2019
Research perspectives Essay Example | Topics and Well Written Essays - 2750 words
Research perspectives - Essay Example They have higher and better developed cognitive skills giving them an edge over their younger counterparts. However language learning is one of the very crucial skills where they can be outsmarted by children. The critical learning period hypothesis posits that children learn a second language faster as compared to adults and have the ability to achieve native like expertise. Adults on the other hand are less likely to learn a second language post a certain age and such feat as achieving native-like expertise observed in young children, is almost non-existent or at best a rare phenomenon (Chiswick and Miller, 2008; DeKeyser, 2000). Researchers and language experts have observed that children up to a certain age naturally possess the ability to grasp various languages if they are exposed to it and achieve expertise and fluency in both ââ¬â their native language as well as the foreign language. This skill or expertise is however highly restricted to a certain period of time known a s a critical period. If this period passes the language learning skills begin to fade and acquiring proficiency or native-like expertise in second language learning becomes a highly challenging task (Reichle, 2010; Rasinger, 2007; Singleton, 1989). However this hypothesis has found several critics who dismiss such claims and debate the relevance of the hypothesis (Nikolov, 2000; Hornberger and Corson, 1997; Ioup et al., 1994; Scovel, 2000). This study aims to assess, explore and analyse the credibility of the ââ¬Ëcritical period hypothesisââ¬â¢ and ascertain the impact, role, and implications of this period in second language acquisition via a comprehensive study of literature available on the subject. 1.1. Thesis statement: Competence in all spheres of human life is usually expected to increase and improve gradually over time and individuals are known to achieve expertise in various skills over the course of their lives. However certain skills such as language learning for in stance, are restricted to a certain critical period whereby it is claimed that L2 proficiency is best achieved before this 'critical period' since unlike other skills it is known to fade over time, thus implying that children are better equipped to achieve L2 proficiency as compared to adults. 1.2. Research objectives: The key objective of this study includes: To examine the relevance of critical period with respect to acquiring language learning skills among children and adults To ascertain whether children have superiority in language learning as compared to adults and whether such ability is dependent on a specific learning period. To examine the various factors such as biological, psychological, environmental, etc and assess its impact on second language acquisition. 1.3. Research problems: Being an English teacher in Saudi Arabia, I have often observed the various learning patterns of learners of English as a second language. Some of the key problems discussed as a part of this study include the following: Is there a substantial difference between adults and children with respect to second language acquisition? In what aspects does the critical period affect second language acquisition among individuals? Is there a common consensus among researchers with regard to relevance and credibility of the critical period hypothesis and its impact on second language acquisition among children and adults? Whether the decline in language learning abilities is the consequence of maturational factors or cognitive factors or any
Friday, October 18, 2019
Theoretical Approaches Essay Example | Topics and Well Written Essays - 250 words
Theoretical Approaches - Essay Example In line with this, chaos theory suggests that a business organization is made up of different departments that are interconnected with one another and that each department is being managed by managers with different set of opinions and ideas (Kirst-Ashman & Hull, 2009, p. 128). On the other hand, complexity theory suggests that the internal system of a business organization is not only self-organizing but also evolving (Ferlie, 2007). Since chaos and complexity theories both recognize the importance of implementing organizational change and flexibility within the workforce (Kirst-Ashman & Hull, 2009; Ferlie, 2007; Grobman, 2005; Schriver, 2004, p. 456), it makes sense that this theory can strengthen the development of organizational culture. Similar to the theory of chaos and complexity, the theory of dialectical also strengthens organizational culture in the sense that it promotes ââ¬Å"conflict resolutionâ⬠(Chapin, 2008, p. 284). Autopoiesis mean ââ¬Å"self productionâ⬠(Sori, 2009, p. 22). Unlike the three other theories mentioned earlier, the theory of autopoiesis is more focused on the importance of retaining each employeeââ¬â¢s self identity or retaining the existing organizational culture (Mavrinac, 2006). For this reason, the theory of autopoiesis weakens organizational culture in the sense that it actually slows down the process of implementing organizational change (Morgan, 1997, p.
Is war principally the outcome of state sovereignty (International Essay
Is war principally the outcome of state sovereignty (International Relations) - Essay Example The motives as to why states and individuals may get into war has remained a subject of moral scrutiny For hundred of years state sovereignty has, been a significant rule of interstate relationships and a basis of the world order, The concept of State sovereignty lies at the core of both the traditional international rule and also the United Nations (UN) Charter. It has remained both a critical element of the preservation of global peace and security and more so a protection of weak nations against strong ones. In addition, the conception has never been as sacred, both in practice or law, as an official legal description may imply. According to past UN Secretary-General, Boutros Boutros-Ghali, "The time of absolute sovereignty has passed; its theory was never matched by reality." (Angelo, 2006) Practically, sovereignty of states' has regularly been dishonoured by powerful nations. In the present's globalized world, it is commonly accepted that cultural, economic and environmental influences do not respect boundaries nor does it require an access visa. The conception of state sovereignty is extensively ingrained in legal and also political dissertation. Similarly, territorial bounders are becoming under pressure and have weakened in importance as an outcome of modern international relationships. both communications and technology has made boundaries permeable, while the political elements of internal turmoil and misery have also frequently resulted in larger international turmoil. (Angelo, 2006) Meaning and reason of sovereignty State sovereignty stand for the capability, independent or self-government, and lawful equality of nations. The conception is usually used to include all issues in which all state is permitted through international law in deciding and acting without interferences from any other sovereign nations or states. These issues comprise the selection of political, social, cultural and economic systems and the crafting of foreign policy. The range of the autonomy of option of a state in these issues is limited; it depends upon advancements in the international law (which includes agreements formed voluntarily) and the international relations. (Angelo, 2006) As a characteristic of statehood territorial sovereignty, lies behind the structure of international arrangement in relationships amongst states. An action of hostility is illegal, not only as it challenges international world order, but also since states have applied their sovereignty to forbid war. More so, the breakdown or deteriorating of state ability which brings around a political void inside states results to human sufferings and regional and international insecurity. Aggressive, oppressive, or disintegrated states might lead in threats to regional and international security and peace. (Angelo, 2006) Theories of war: Balance of Power Theory The balance of power theory forecasts that swift alterations in the international supremacy and status, particularly efforts by one nation to conquer a region, will inflame counterbalancing acts. Because of this, the balancing process assists to preserve the stability of relationship among states. It has been observed that, a balance of power structure works most successfully when coalitions are
The international business environment is shaped by a wide variety of Essay
The international business environment is shaped by a wide variety of Political, Economic, Socio-Cultural and Technological ('PE - Essay Example The internationalization of businesses is normally shaped by macro-environmental factors which impacts hugely on their operations. Therefore, it is advisable for managers to ensure that a thorough analysis is conducted on the macro-environmental factors before making a move to go global. The macro-environmental factors that shape the international business environment include political, economical, social, legal, and technological factors (Blythe 2006, p.21). These factors must be considered because failure to do so might lead to sub-optimization of the strategies and resources invested by the company. This paper will examine how the political, economical, socio-cultural, and technological factors shape up the international business environment. Political/legal factors Political factors that shape a companyââ¬â¢s internalization strategy include laws, groups and agencies that impact and limit individuals and organizations in society (Viswanathan and Dickson 2006, p.26). The areas that must be evaluated by managers include the attitude of the government toward foreign businesses, political stability, government bureaucracy as well as the financial policies of the country in which the company wants to establish its operations. The legal and political forces are very crucial and need to be considered by any manager because they cover several aspects of policies adopted by a company. For instance, the policies adopted by the government affects the entire industry through its regulatory bodies such as Trade and Industry Departments and Environmental Departments (Morrison 2009, p.16). These bodies affect the industry in which the company operates through their policies on trade and standards and restriction within their areas of controls. Policies developed by these bodies can affect businesses in a number of ways including the products produced, sold, or promoted by a company. It is very important for multinational companies to acknowledge the fact that political backgrounds differs from one country to another. For instance, the political environment of the U.K. may be quite different from that of China. This implies that a multinational company in the U.K. wishing to set businesses in China must first be conversant with the political and legal issues in China before making any move set business in the new environment. Morrison (2009) notes that a majority of economies that were formerly centrally planned still receive protection from their governments. This implies that a move to have a joint venture can easily be accepted in such economies. At the same time, it is reported that legal implications pertaining to the marketing of a product globally is very complex (Daniels and Radebaugh 1998, p.51). This is because every country has its legal system which implies that global companies must adhere to such legal systems in order not to find themselves on the wrong side of the law. McDonaldââ¬â¢s is one of the most famous Americas fast food restaurants with an international presence in several countries such as the U.K., Japan and Russia, just to name but a few. However, reports indicate that McDonaldââ¬â¢s was hugely affected by a legal challenges in Russia in 1993 when a law was passed in Russia compelling all stores (both local and international) to have Russian names. The same law,
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